Privacy Policy
Last updated: April 2025
At Jumbo Interactive, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. What Information We Collect
We may collect the following types of personal data when you use our platform:
› Full name and date of birth
› Contact information (email, phone number, address)
› Payment details (card number, billing info)
› Device and browser information
› Game preferences and transaction history
2. How We Use Your Information
We use your information to:
› Create and manage your account
› Process lottery ticket purchases and payments
› Verify your identity for prize claims
› Send draw results, updates, and promotional offers (if opted in)
› Ensure platform security and compliance with regulations
3. How We Protect Your Data
› All data is stored on secure servers with encryption.
› We use industry-standard security protocols (such as SSL) to protect data in transit.
› Access to personal data is strictly limited to authorized staff.
4. Sharing of Information
We do not sell your personal data. We may share your data only with:
› Payment processors for transaction purposes
› Government authorities or regulators when legally required
› Third-party partners strictly for service delivery (e.g. identity verification)
5. Your Privacy Rights
You have the right to:
› Access the personal data we hold about you
› Request correction of inaccurate data
› Withdraw consent or delete your account
› Opt-out of marketing communications at any time
6. Cookies and Tracking
We use cookies and analytics tools to enhance your experience. These help us:
› Remember your preferences
› Analyze site traffic and user behavior
› Improve our platform performance
You can control cookie settings in your browser.
7. Data Retention
We retain your personal data only as long as necessary for legal, operational, or security purposes.
You may request deletion of your data, unless retention is required by law.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. We will notify you of any significant changes by email or through the platform.
9. Contact Us
If you have any questions or concerns about your privacy, you can contact us:
privacy@jumbointeractive-au.com
1300 123 456