Terms and Conditions
Last updated: April 2025
Welcome to Jumbo Interactive. Please read the following terms and conditions carefully before using our platform. By creating an account or purchasing a ticket, you agree to these terms.
1. Eligibility
› You must be 18 years or older and reside in Australia to use this service.
› By signing up, you confirm that the personal information you provide is accurate and true.
2. Account Registration
› Users must register an account to purchase tickets or access full services.
› One account per person is allowed.
› You are responsible for keeping your login details secure.
3. Purchasing Lottery Tickets
› Tickets can only be purchased via the official Jumbo Interactive platform.
› All purchases are final once confirmed.
› Ticket entries will be valid for the specific draw selected at the time of purchase.
4. Payment and Charges
› All transactions are processed in Australian dollars (AUD).
› Payment must be made using accepted methods displayed at checkout.
› Jumbo Interactive does not charge hidden fees.
5. Winnings and Payouts
› Prizes will be credited to your account according to the type and size of the win.
› For larger prizes, identity verification may be required.
› It is your responsibility to check results and claim winnings, if applicable.
6. Game Availability and Cancellations
› We reserve the right to suspend or cancel any draw if necessary.
› Refunds will be issued only if a purchase is not completed due to platform error or cancellation of the draw.
7. Responsible Gambling
› We support safe and responsible gambling.
› You can set limits, take breaks, or self-exclude at any time in your account settings.
› Support services are available via the Responsible Gambling Hotline: 1800 858 858.
8. Privacy and Data Use
› Your data is protected under the Australian Privacy Act.
› We collect and use personal information only to operate our services and comply with legal obligations.
› We do not sell or share your data with third parties without your consent.
9. Platform Access and Downtime
› We aim to provide uninterrupted access but cannot guarantee availability 24/7.
› We are not liable for delays or losses caused by technical issues beyond our control.
10. Changes to Terms
› Jumbo Interactive may update these terms from time to time.
› Continued use of the platform after updates constitutes acceptance of the revised terms.
11. Contact Information
If you have questions or need help, contact our support team:
support@jumbointeractive-au.com
1300 123 456 (Australia only)